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[LTA intro music]

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LiveTextAccess.

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Training for real-time
intralingual subtitlers.

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This is Unit 1.
Understanding accessibility.

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Element 3. Embedding accessibility
in working environments.

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In this video lecture, we show
a testimonial by Veerle Haverhals,

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a real-time intralingual subtitler
from Belgium,

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about how to prepare yourself

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for an online job assignment.

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My name is Piero Cavallo

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from the Internationale Hochschule
SDI München, in Germany.

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I have prepared this video lecture

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in collaboration with Rocío Bernabé Caro,
also from SDI München,

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and the European Federation
of Hard of Hearing, in short, EFHOH.

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On completion of the training sequence,
you will be able to advise customers

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about how to best set up

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an accessible real-time
working environment

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for persons with hearing loss

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in the trained working contexts
and settings.

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To achieve that,

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we will show testimonials
and interviews of professionals.

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The agenda is very short.

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First, I am going to introduce
our invited speaker, Veerle Haverhals.

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Then, I will illustrate
the topics of the video.

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Finally, we will end this video lecture
with a summary.

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First of all, let me introduce you
Veerle Haverhals.

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Veerle Haverhals is a real-time subtitler
from Belgium.

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She works for the Belgium broadcaster
VTM Nieuws.

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She uses respeaking
to provide real-time subtitles.

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Let me give you some information
before watching the video.

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In this testimonial,

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Veerle will explain how to best prepare
for an online assignment.

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The preparation can differ according
to the additional information

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that the real-time subtitler has.

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Then, Veerle will highlight
the differences

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between an online
and an on-site assignment.

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Ok, let’s watch the video now!

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Hello, everyone.

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Welcome to this overview about
how to start a respeaking assignment

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using speech-to-text technology,
in this case, Dragon,

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when you are working remotely.

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My name is Veerle Haverhals.

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I'm a full-time respeaker

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for the Belgium private
television company VTM Nieuws,

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DPG Media,
and freelancer on top of that,

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in the wonderful world
of live subtitling.

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Recently, I've worked
with the University of Antwerp

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to develop the ILSA course.

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When I work remotely,

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I basically have
two different situations:

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the job with a lot of information
and preparation time,

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and specific technical settings,

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or the job without any information
and basic technical settings.

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For the job
without any additional information,

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the start-up is rather easy.

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I would set up my own computer,
a laptop in my case,

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and add an extra keyboard and mouse,
to work in the most easy way.

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Normally, I would add a second laptop

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so I can make a different connection
to get into the meeting or conference

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I would have to subtitle remotely.

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In this way, I'm sure to have
my full-screen of my own device

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to correct my subtitles
and to keep a good overview.

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But this is not always necessary,
of course.

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It depends also
on the technical settings.

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For a job
without any additional information,

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I would go screen my mails
I received prior to the assignment:

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names, if there is a website,
or the potential name of the event.

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And I would make a list of all the names
of participants I can find,

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and indicate all the potential speakers.

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All those names, I put them into Dragon
and I would train them separately.

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This to make sure [that]

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I can have all the names
and family names in an easy way,

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written correctly,
with a speech command, when needed.

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Depending on the technical agreement,
I would dial in as agreed with the team,

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mostly 15 minutes before starting.

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During those 15 minutes, we will do
a quick check of the subtitles,

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and I would quickly test
my Dragon input again.

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I would also make use
of those 15 minutes of time,

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if possible for the team
on the other side,

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to ask for any additional data
or information.

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If there is none,

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15 minutes later, I just jump
into the conference or meeting.

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In those conferences and meetings,

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I would always be very much looking
at the presentation screen,

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to make sure I capture all the titles
and abbreviations in the correct way.

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And, as a lot of information
was not available before starting,

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you will have to go with the flow
and do your best.

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Working remotely,
but with a lot of information:

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at least one day before starting,

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I would check all the PowerPoint
presentations for additional notes,

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I would print all the PowerPoint
presentations and read them all,

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indicate all the vocabulary
I might need and train them in Dragon.

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On top of that, I would of course ask
for a list of speakers,

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participants, organisations,

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and any information
that would be needed for the job.

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When I would work
in a live subtitling environment,

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such as with the Text on Tap,

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I would normally do a test
with the technical team

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at least one day before starting.

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In this way, they can adjust
the subtitles to their own settings.

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And, where possible,
they could build in a delay,

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so my subtitles would be
almost synchronised

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on the live presentation.

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Working in this way would
completely depend on the client,

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and the type of event or conference.

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When you are in an internal meeting,

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you would most probably work
via Zoom or Teams.

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In Zoom you can provide
the subtitles directly,

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if someone is giving you
the Live Captioning role - CC.

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In Teams, you would be able to work
with a Text on Tap link,

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and you share it just
with the particular person

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who needs the live translation
or live subtitling.

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When you work rather
in a conference setting,

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where your subtitles would be used
in a broader way,

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for a large audience,

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the technical team
could create the overlay

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and broadcast your result for everyone.

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So this is always important
when you start your assignment:

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to also create the best
technical environment

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to ensure the best result
for the persons following your work.

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When you can work on location,
it is a completely different experience.

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You much more get the feeling to belong
to the project or to the event,

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because you get more in contact
with the people and the subject.

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In that way it is often more rewarding
to work on location,

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also in order to get direct feedback
after your assignment.

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When I work from home,

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I’ve now learned to schedule
a moment of feedback,

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also when working remotely,

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because it is always important to listen
and learn about the clients' needs

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for any potential next time.

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When working on location, you need
much more time to prepare beforehand.

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I mean, explaining to your client
what is actually needed

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in order to provide the best output.

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This means that you need to agree on
beforehand on the location of your desk,

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if it would be possible to be
in the conference room or outside.

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As a respeaker, if I would be
in the conference room,

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my favourite spot is
on the second row on the left side.

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In this way, I have a good view
on the scene and presentations.

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But I would also need
enough space around me

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to put my papers and preparations.

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In some settings, it is not possible.

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I would also need to know in advance
if I would be in the conference room,

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because when working like this,
I would need my stenomask to dictate,

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in order not to annoy
the people around me

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with my respeaking.

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Also, I would need the mask
to stop interference

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from audio from the room.

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The advantage of being
in the conference room

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is that you can feel the rhythm
and the public’s reactions.

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But at the same time,

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you would most probably
have to capture the audio

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directly from the conference room
as everyone else.

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In many cases,

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it would be better for the quality to sit
in an interpretation box, or close by,

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and to work with an additional screen
and separate audio input.

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In this case, I would plug in
my own headset with a mini-jack

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into the audio system,

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and I would follow the events
on the big screen,

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where I would ask to simultaneously
broadcast my subtitles.

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This is a way to double-check
my subtitles on my own laptop screen,

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but also as the end result
on the big screen

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and how the audience
would actually see it.

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Sometimes, there is a difference
between the two,

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and so it is always good
to be able to have that double check.

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In order to prepare everything
for being on location,

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normally, I start suggesting
the best working environment

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two weeks before
the start of the events.

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Very often, when the client understands
the needs of the respeaker,

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I would need to come
one day prior to the event

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to do the technical test on site,

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mostly with Text on Top.

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Together, I would check
with them the background,

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to ensure visibility of the subtitles,
but also check the PowerPoint,

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names being broadcasted,

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or additional videos
that might be displayed,

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to ensure the best position
and visibility of the subtitles.

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At that moment,
I would also make an agreement

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on what to do
when there is a moment of silence,

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who will take the subtitles
away from the screen,

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or if I can simply write two dots,
during that small break.

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This is all about
the fine tuning, of course.

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But it really helps to be at the event
one day before the start,

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to ensure all the technical issues
are solved.

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The only thing that is left
at the moment,

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is time to study the topic,

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making the word lists,

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studying the PowerPoint presentations,
checking the event website,

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and training everything in Dragon.

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When everything is ready
in a technical way,

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I would normally be present
one hour before the actual start.

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This is giving an additional moment
to prepare the subtitles, look and feel.

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Another possibility, as I experienced
over the past months,

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is to plan the entire technical setting
of the subtitles in an online way,

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with Text on Tap
and the video editor of Text on Top.

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And to have a good talk
with the technical team

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to make sure all screens
and audio inputs have been provided.

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So basically,
when you would be in the room,

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you would need to work with a microphone
that is noise-cancelling,

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and when you are not working
inside the room,

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you can work with your normal headset.

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In my headset, I have the possibility
to have two inputs:

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to have my microphone on my laptop,

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and to have my audio plugged in

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into the audio system
of the technical team.

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So the technical team doesn’t need
to provide an extra headphone for me.

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Also, having two headphones
on your head... [shakes head]

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When everything is ready,
I would be installed with my equipment,

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having my shortlist of names
and names of organisations in front of me

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and all printed material close to me,
so I can quickly grab it when needed.

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Just before starting,

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I would most probably do a last check
of broadcasting the subtitles,

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and then waiting and counting down
for the moment

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to dive into the next challenge.

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The summary.

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To briefly sum up,

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we can say that in all cases
preparation is fundamental,

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both when working online and on-site.

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Even if you have enough information,

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you have to make sure
to prepare yourself for the assignment.

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For example,
you would read through the e-mails,

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the presentations, and so on,

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make a list of the participants
and the speakers

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and train your software to make sure
the names are spelled correctly.

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It is also important to always check
that everything works as it should.

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This means that,
before starting the assignment,

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you would check
if the internet connection works fine,

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the subtitles are shown correctly,

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your subtitling software works well,
and so on.

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Finally, we have seen
that working on-site

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can be a nicer experience
because you feel more involved

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and rewarded,

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but it can be more tiring,

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because you need more time
to prepare for the job.

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Exercises.

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The exercises for this video lecture

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are in the Trainer’s Guide
and the PowerPoint file.

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[LTA outro music]

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LTA - LiveTextAccess.

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Universitat Autònoma de Barcelona.

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00:14:06,727 --> 00:14:09,969
SDI - Internationale Hochschule.

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00:14:10,945 --> 00:14:14,523
Scuola Superiore
per Mediatori Linguistici.

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00:14:15,688 --> 00:14:17,359
2DFDigital.

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00:14:18,438 --> 00:14:21,711
The European Federation
of Hard of Hearing People - EFHOH.

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00:14:22,891 --> 00:14:23,898
VELOTYPE.

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00:14:24,742 --> 00:14:26,133
SUB-TI ACCESS.

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00:14:27,258 --> 00:14:32,227
European Certification
and Qualification Association - ECQA.

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00:14:35,656 --> 00:14:39,594
Co-funded by the Erasmus+ Programme
of the European Union.

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00:14:41,570 --> 00:14:43,117
Erasmus+ Project:

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00:14:43,758 --> 00:14:55,507
2018-1-DE01-KA203-004218.

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00:14:56,852 --> 00:15:00,273
The information and views set
on this presentation

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00:15:00,586 --> 00:15:02,257
are those of the authors

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00:15:02,558 --> 00:15:06,086
and do not necessarily reflect
the official opinion

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00:15:06,398 --> 00:15:07,750
of the European Union.

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00:15:08,844 --> 00:15:12,492
Neither the European Union
institutions and bodies

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00:15:12,984 --> 00:15:15,742
nor any person acting on their behalf

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00:15:16,250 --> 00:15:18,828
may be held responsible for the use

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00:15:19,266 --> 00:15:22,656
which may be made
of the information contained here.